Monitoring – In Partnership with DSOC
What is an Alarm Receiving Centre (ARC)?
Staffed by our professional monitoring team, our alarm receiving centre ensures swift responses to any activated alarms. Our team of experts continuously watch for any alerts and, upon receiving one, will initiate the necessary procedures, which may include alerting the police if necessary.
By utilising an alarm receiving centre, companies can offload the task of alarm monitoring during emergencies, such as fires or security breaches. This not only relieves employees of this responsibility but also enhances the overall security with around-the-clock surveillance.
What is the Role of Alarm Receiving Centres (ARCs)?
2. The client’s system control panel transmits a signal to the ARC.
3. Upon receiving the signal, a monitoring operative at the ARC instantly investigates the situation.
4. If the alarm is activated during the site’s operational hours, the operative reaches out to the location to verify if the alarm is genuine or a false alarm. By confirming with the location, the ARC ensures efficient use of emergency services and minimises potential disruptions.
5. Outside of operational hours, the operative verifies the legitimacy of the alarm, often through CCTV and audio analysis. If direct verification isn’t feasible, they proceed to the subsequent action.
This approach ensures optimal use of resources and swift responses to potential threats.
Access Control – Manage Access to Your Premises
Allow only authorised personnel access to your premises. We can manage your access control to your building or land this way you have the assurance of knowing who is on your premises all the time.
Intruder Monitoring – Early Detection and Prevention of Intrusions
Fire Monitoring – Advanced Fire Detection and Alert Systems
Tailored
We work collaboratively with our clients to produce a bespoke action strategy to suit their specific needs and meet industry regulations. Whatever the challenges are, we always face them together.
Trusted
Our business principles are based on trust, it underpins all that we do. Our track record of excellent response times and vigilance proves our reliability to provide industry leading monitoring.
Together
We constantly liaise with our clients to ensure the highest level of service. Whether this is adjusting technical requirements or managing alarm frequencies, our synergy with our customers ensures great working relationships.
Access Control – Manage Access to Your Premises
Allow only authorised personnel access to your premises. We can manage your access control to your building or land this way you have the assurance of knowing who is on your premises all the time.
Intruder Monitoring – Early Detection and Prevention of Intrusions
Activation signals are received by our Alarm Receiving Centre and the appropriate escalation protocols are activated to ensure the protection of your people, property and assets.
Fire Monitoring – Advanced Fire Detection and Alert Systems
Keep your property, land or assets secure with DSOC’s pioneering technology facilitated to ensure any threats are managed and the appropriate action taken 24/7.
We Monitor:
- Fire alarms
- CCTV Monitoring – Motion detection, live monitoring 24/7
- Access control
- Lone Worker alarms & systems
- Vehicles & Asset tracking
- Building Management system (BMS) Monitoring
- False alarm reduction
- 24/7 response 365 days a year
Self-Storage Security Solutions:
- CCTV monitoring for deterrent of intruders, protecting employees, ensuring H&S regulations are met, and monitoring site activity
- Monitoring of Panic buttons and Lone Worker devices
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Intruder alarm systems for internal and external breaches
- Fire Alarm monitoring
- Access Control monitoring of security gates and barriers to confirm vehicles entering and leaving the sites, as well as internal access points
- Monitoring of self storage customer unit access control systems with additional video and audio verification
- 24/7 control room service receiving calls from customers, help points and on site phones
